Most plumbing advertising lives in one channel: Google search. When a homeowner searches "water heater replacement near me," the companies running search ads compete for that click. That is a critical channel, and it should run. But search only reaches homeowners who are already looking. The homeowner who has been meaning to replace their 15-year-old water heater for two years — but hasn't searched yet — is invisible to search advertising. Programmatic reaches that homeowner where they actually spend their time.
Programmatic advertising uses automated bidding to place your ads across thousands of websites, apps, news platforms, and streaming services — in real time, based on the audience profile you define. We use AdRoll for display and retargeting across the web and Mountain for Connected TV placements on streaming platforms. Together, they create a brand presence that follows your target audience through their daily digital life, reinforcing your company name until the moment they are ready to call.
Programmatic advertising works as a reinforcement layer — it does not replace search or social, it amplifies them. A homeowner who searched for water heater replacement last week and didn't call gets followed by your display ads across the web. A homeowner in an older neighborhood who matches the profile of your best replacement customers sees your brand on the streaming service they watch every night. The cumulative effect is a market presence that feels larger than any single channel can produce — and a booked call rate that improves across every channel as brand recognition compounds.
Programmatic performs best as a reinforcement layer — not as a standalone demand channel.
Water heater replacements, repipes, and sewer line work are high-ticket decisions that take time to make. Homeowners research, compare, delay, and revisit the decision across days or weeks. Programmatic advertising keeps your company in front of them throughout that window — on every site they visit, every app they open, and every stream they watch — so when they finally call, your name is the one they remember seeing everywhere.
A homeowner who visited your water heater page and left without booking did not decide against you — they just were not ready. Retargeting through AdRoll follows that homeowner across the web after they leave your site, showing them your brand on news sites, home improvement content, and streaming platforms until they come back and complete the call. It is the most cost-effective use of programmatic spend because it targets people who have already demonstrated purchase intent.
Cord-cutting has permanently changed how homeowners consume video content. A significant share of your target audience does not watch traditional broadcast television — they stream. Mountain provides Connected TV placement on the major streaming platforms, putting your plumbing brand in front of homeowners during the lean-back viewing moments that linear TV used to own.
Programmatic spend is most efficient when it is timed to pre-season demand windows — reaching homeowners before they are in crisis, when the cost per impression is lower and the decision window is open. National coverage means strategy varies by climate zone.
Run water heater and pipe vulnerability campaigns across programmatic and CTV in September through November in freeze-risk markets. Homeowners in Texas, the Mountain West, and the Midwest are thinking about their systems during this window — and a brand they have been seeing on display and streaming is far more likely to get the call than one they discover in a post-freeze search.
Deploy water heater replacement and membership campaigns in spring when urgency is low and homeowners have time to research and consider. Programmatic display in this window builds the brand recognition that converts into replacement calls when summer heat pushes aging water heaters past their limit.
Run CTV and display retargeting during peak summer and winter demand when search CPCs spike and competition for clicks is highest. A consistent programmatic presence during these windows keeps your brand visible to homeowners who searched a competitor first but haven't booked yet.
Run AdRoll retargeting continuously regardless of season. Website visitors who expressed purchase intent do not follow a seasonal calendar. A continuous retargeting presence at a low daily budget captures that intent at a fraction of the cost of cold audience campaigns.
Programmatic advertising is only as good as the platforms running it. We use two — AdRoll for display and web retargeting, Mountain for Connected TV — because they cover different parts of the homeowner's digital life. Together, they create a presence that no single platform can replicate.
AdRoll is the primary programmatic display and retargeting platform. It runs your ads across thousands of websites and apps through real-time bidding, and it integrates directly with your website visitor data to power retargeting campaigns across the web.
What AdRoll covers:
Mountain is the Connected TV platform that places your plumbing ads on the streaming services homeowners watch daily — Hulu, Peacock, Tubi, and others. CTV advertising through Mountain reaches the audience that no digital channel reaches as effectively: the homeowner sitting in their living room, watching a show, and passively building brand familiarity.
What Mountain CTV covers:
The standard critique of programmatic advertising is that it produces impressions without accountability. That was true when reporting stopped at click-through rates. We connect programmatic performance — across both AdRoll display and Mountain CTV — to call tracking and CRM revenue data, so the reporting shows what the exposure actually produced in booked calls and closed jobs. Not reach. Not impressions. Revenue.
View-Through Tracking
Post-exposure website visits and conversions
Call Tracking
Phone calls following ad exposure traced
Booking Rate
Booked vs non-booked tracked by source
Revenue Attribution
Closed job revenue by campaign source
Other CRMs supported. ServiceTitan is the primary integration.
Claim Your Territory TodayProgrammatic advertising is not a standalone channel — it is a reinforcement layer that makes every other channel in your growth system more effective. Search captures the homeowner who is already looking. SEO builds the authority that earns the organic click. Facebook and Instagram build demand in the research phase. Programmatic fills the gaps between all of them — keeping your brand visible on every screen, across every platform, throughout the full decision window.
Captures urgent intent. When a homeowner is ready to call, search ads are where the booking happens. Programmatic increases the likelihood they recognize your brand when they arrive at that search result.
Builds long-term authority and demand. SEO earns organic visibility. Facebook and Instagram build replacement demand before homeowners search. Programmatic extends that presence to every other screen they use.
Closes the awareness gap between every other channel. AdRoll display and Mountain CTV keep your company visible across websites, apps, and streaming services — so no part of the homeowner's digital day goes uncovered.
When every channel runs together, the blended cost per booked call decreases and the booking rate improves — because homeowners arrive at your search result or form already knowing who you are.
SELECTIVE FIT
Programmatic works best as a reinforcement layer for companies already running search and social campaigns.
EXCLUSIVITY
When you work with DemandStream, your competitors don't. We take one plumbing client per service area. That means the programmatic strategy we build — every AdRoll audience, every Mountain CTV placement, every retargeting pool — is working to build your brand in your market, not divided between you and the company down the street.
If your market is available, it's worth finding out now. If it isn't, we'll tell you that too.
Claim Your Territory TodayTell us where you operate and what you're building toward. We'll take it from there.
One plumbing company per market. Your competitors don't get in.
"They're trustworthy, they communicate clearly and really consistently, which is sometimes rare in today's world."